F.A.Qs

Is each piece really one of a kind?

Yes. Every piece is handmade and one of a kind, no two are exactly alike. Small variations like tiny air bubbles are part of the handmade glass process, not a flaw.

Is the glass safe to use for food or drinks?

Yes, the glass is non-toxic and food safe unless a specific listing says otherwise. Always check the individual product description for any piece-specific notes.

How do I clean and care for my glass piece?

Hand wash with warm water and a mild dish soap, then dry with a lint-free towel. Avoid abrasive scrubbers, the dishwasher, and sudden temperature changes, which can stress the glass.

What if my heart sculpture breaks?

In some cases, broken heart sculptures can be repaired. Reach out via the contact form or email with a photo of the damage and we will let you know if a repair is possible.

How is my order shipped?

Orders ship via USPS, FedEx, or UPS depending on the shipping option selected at checkout.

What is your return policy?

Unused items in their original packaging can be returned within 7 days of receipt for a full refund. Custom pieces, gift cards, and discounted or marked-down items are final sale and not eligible for return or exchange.

How do I request a custom commission?

Reach out through the contact form on the website or by email. Every commission is unique, so timelines vary depending on the piece.

Do you sell wholesale?

Yes, wholesale is available in small quantities. Contact us through the website or by email to discuss.

Do you have a physical store?

Yes, you can find a selection of pieces in person at JAM (Jupiter Artisan Marketplace) in Florida.